Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania

Joseph Cassian Pessa

doi:doi:10.11648/j.sjbm.20231102.11

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Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania

Joseph Cassian Pessa

Published in Science Journal of Business and Management (Volume 11, Issue 2)

Received: 16 January 2020 Accepted: 13 February 2020 Published: 13 April 2023

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Abstract

This study examined the use of computerized systems in Social Security Funds (SSFs) in Tanzania. The primary data used for the study were derived using structured questionnaires. Descriptive statistics was used in data analysis. Using a case study design within the quantitative approach, this study examined the types of computerized systems used in Social Security Funds. Findings revealed that the Social Security Scheme in Tanzania is undergoing transformation. It is moving towards a ‘Digital Pension.” In many SSF offices computers, networks, the Internet, and World Wide Web are increasingly used to capture, process, store, and track members’ remittances. More specifically, computerized systems used include Members Management Information System (MMIS), Core Fund Management System (CFMS), “Mobile Taarifa” through mobile phones, Automated Finger Print Identification Systems, Information Kiosks, self-help portal, benefits calculators and Fund Identification Management System (FIMS). They relieve members from visiting and queuing for long hours at SSF offices for a service they would get in a minute all by themselves. Computerization is mostly used for improving the process of issuing benefits. There is a need for using technology for increasing coverage. The government should encourage citizens to use mobile phones to open their pension accounts linked to National IDs.

Published in	Science Journal of Business and Management (Volume 11, Issue 2)
DOI	10.11648/j.sjbm.20231102.11
Page(s)	66-73
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Social Security, Social Protection, PSSSF, NSSF, Pension, Tanzania

References

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APA Style

Joseph Cassian Pessa. (2023). Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania. Science Journal of Business and Management, 11(2), 66-73. https://doi.org/10.11648/j.sjbm.20231102.11

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ACS Style

Joseph Cassian Pessa. Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania. Sci. J. Bus. Manag. 2023, 11(2), 66-73. doi: 10.11648/j.sjbm.20231102.11

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AMA Style

Joseph Cassian Pessa. Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania. Sci J Bus Manag. 2023;11(2):66-73. doi: 10.11648/j.sjbm.20231102.11

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@article{10.11648/j.sjbm.20231102.11,
  author = {Joseph Cassian Pessa},
  title = {Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania},
  journal = {Science Journal of Business and Management},
  volume = {11},
  number = {2},
  pages = {66-73},
  doi = {10.11648/j.sjbm.20231102.11},
  url = {https://doi.org/10.11648/j.sjbm.20231102.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20231102.11},
  abstract = {This study examined the use of computerized systems in Social Security Funds (SSFs) in Tanzania. The primary data used for the study were derived using structured questionnaires. Descriptive statistics was used in data analysis. Using a case study design within the quantitative approach, this study examined the types of computerized systems used in Social Security Funds. Findings revealed that the Social Security Scheme in Tanzania is undergoing transformation. It is moving towards a ‘Digital Pension.” In many SSF offices computers, networks, the Internet, and World Wide Web are increasingly used to capture, process, store, and track members’ remittances. More specifically, computerized systems used include Members Management Information System (MMIS), Core Fund Management System (CFMS), “Mobile Taarifa” through mobile phones, Automated Finger Print Identification Systems, Information Kiosks, self-help portal, benefits calculators and Fund Identification Management System (FIMS). They relieve members from visiting and queuing for long hours at SSF offices for a service they would get in a minute all by themselves. Computerization is mostly used for improving the process of issuing benefits. There is a need for using technology for increasing coverage. The government should encourage citizens to use mobile phones to open their pension accounts linked to National IDs.},
 year = {2023}
}

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TY - JOUR
T1 - Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania
AU - Joseph Cassian Pessa
Y1 - 2023/04/13
PY - 2023
N1 - https://doi.org/10.11648/j.sjbm.20231102.11
DO - 10.11648/j.sjbm.20231102.11
T2 - Science Journal of Business and Management
JF - Science Journal of Business and Management
JO - Science Journal of Business and Management
SP - 66
EP - 73
PB - Science Publishing Group
SN - 2331-0634
UR - https://doi.org/10.11648/j.sjbm.20231102.11
AB - This study examined the use of computerized systems in Social Security Funds (SSFs) in Tanzania. The primary data used for the study were derived using structured questionnaires. Descriptive statistics was used in data analysis. Using a case study design within the quantitative approach, this study examined the types of computerized systems used in Social Security Funds. Findings revealed that the Social Security Scheme in Tanzania is undergoing transformation. It is moving towards a ‘Digital Pension.” In many SSF offices computers, networks, the Internet, and World Wide Web are increasingly used to capture, process, store, and track members’ remittances. More specifically, computerized systems used include Members Management Information System (MMIS), Core Fund Management System (CFMS), “Mobile Taarifa” through mobile phones, Automated Finger Print Identification Systems, Information Kiosks, self-help portal, benefits calculators and Fund Identification Management System (FIMS). They relieve members from visiting and queuing for long hours at SSF offices for a service they would get in a minute all by themselves. Computerization is mostly used for improving the process of issuing benefits. There is a need for using technology for increasing coverage. The government should encourage citizens to use mobile phones to open their pension accounts linked to National IDs.
VL - 11
IS - 2
ER -

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Joseph Cassian Pessa

Department of Human Resource Management, Academic Directorate, Institute of Social Work, Dar es Salaam, Tanzania

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APA Style

Joseph Cassian Pessa. (2023). Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania. Science Journal of Business and Management, 11(2), 66-73. https://doi.org/10.11648/j.sjbm.20231102.11

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ACS Style

Joseph Cassian Pessa. Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania. Sci. J. Bus. Manag. 2023, 11(2), 66-73. doi: 10.11648/j.sjbm.20231102.11

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AMA Style

Joseph Cassian Pessa. Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania. Sci J Bus Manag. 2023;11(2):66-73. doi: 10.11648/j.sjbm.20231102.11

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@article{10.11648/j.sjbm.20231102.11,
  author = {Joseph Cassian Pessa},
  title = {Rethinking Social Security Protection with a Digital Mindset: Cases of PSSSF and NSSF in Tanzania},
  journal = {Science Journal of Business and Management},
  volume = {11},
  number = {2},
  pages = {66-73},
  doi = {10.11648/j.sjbm.20231102.11},
  url = {https://doi.org/10.11648/j.sjbm.20231102.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20231102.11},
  abstract = {This study examined the use of computerized systems in Social Security Funds (SSFs) in Tanzania. The primary data used for the study were derived using structured questionnaires. Descriptive statistics was used in data analysis. Using a case study design within the quantitative approach, this study examined the types of computerized systems used in Social Security Funds. Findings revealed that the Social Security Scheme in Tanzania is undergoing transformation. It is moving towards a ‘Digital Pension.” In many SSF offices computers, networks, the Internet, and World Wide Web are increasingly used to capture, process, store, and track members’ remittances. More specifically, computerized systems used include Members Management Information System (MMIS), Core Fund Management System (CFMS), “Mobile Taarifa” through mobile phones, Automated Finger Print Identification Systems, Information Kiosks, self-help portal, benefits calculators and Fund Identification Management System (FIMS). They relieve members from visiting and queuing for long hours at SSF offices for a service they would get in a minute all by themselves. Computerization is mostly used for improving the process of issuing benefits. There is a need for using technology for increasing coverage. The government should encourage citizens to use mobile phones to open their pension accounts linked to National IDs.},
 year = {2023}
}

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